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Invoice management for Xero

More time to grow your revenue, with hands-free invoice management.

Raise the invoice in Xero. That's where your job ends. InvoiceGrid looks after it from there until it's paid, whether you have 40 invoices or 400.

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Free to useWorks with XeroMade in Australia

Brightside Medical Cleaning and its customers are illustrations, not real businesses. Point at any invoice to read it.Tap any invoice to read it.

Brightside Medical Cleaning's 214 unpaid invoices on Tuesday 9 February 2027, drawn as a grid of small invoice cards. A line of light passes across every one as InvoiceGrid checks it against Xero. 171 settle back because they are on track and need nothing. 38 are marked because a reminder has been written and is waiting for approval. 5 rise out of the grid because they need a person: two customers asked a question, one disputes a charge, and two emails bounced.

Why it waits

Managing invoices was never the same as chasing them.

Raising the invoice feels like the end of the job, and in 2027 it can be. What follows is quiet work: checking it arrived, noticing it hasn't been opened, answering a question, keeping an eye on the due date.

It's slow, it's nobody's job, and it rarely feels worth a spare afternoon. So in most businesses it waits until an invoice is late, and by then it's chasing. Invoice management is the work before that.

Getting paid by a business customer is still “the most common reason the Ombudsman is contacted for assistance.”
Australian Small Business and Family Enterprise OmbudsmanMarch 2026 · Read the source and context

One invoice, two ways. Checked every day, a bounced email, an unopened invoice or a waiting question turns up while there's still time to fix it.

The same invoice in two lanes, across seven moments: raised, delivered, opened, a question, the due date, overdue, and chasing. In the first lane, nothing happens at each moment: at the due date it is still unpaid, and it ends up being chased. In the second lane, each moment is checked as it passes, and the invoice is paid at its due date, before it can go overdue.

What you see each morning

Each morning, InvoiceGrid does the rounds. You see only what needs you.

Every unpaid invoice in Xero is checked: did it arrive, was it opened, is a question waiting, is the due date close? Most need nothing. For the few that are due, a reminder is written and set aside for your approval. The handful that need a decision are brought to you, with the reason.

  1. CheckedEvery unpaid invoice, against Xero
  2. WrittenReminders for the ones that are due
  3. Brought to youOnly the decisions, with the reason
On your screen
InvoiceGrid's Today screen for Brightside Medical Cleaning on Tuesday 9 February 2027. It checks 214 unpaid invoices against Xero and sorts them: 171 are on track and need nothing, 38 have a reminder written and waiting for approval, and 5 need a decision from a person. One button approves the 38. A list beside the totals shows a few invoices with their status: reminder written, paid, nudge written, on track, waiting for the customer's pay run, needs you.

Brightside Medical Cleaning and its customers are illustrations, not real businesses.

Care at scale

Every invoice gets the care you gave your first 20.

With 20 invoices, you knew who pays on the 15th, who needs a nudge, and who'd be annoyed by one. InvoiceGrid keeps that up at 200 or 2,000. Two invoices can be treated quite differently, and the reason is always one click away.

Seabrook Medical CentreINV-0063 · A$420.00 · Due Fri 12 FebNot openedA short nudge is written, and the address is checked first.Why?

Seabrook Medical Centre hasn't opened Brightside Medical Cleaning's invoice, and it's due on Friday. The nudge is a friendly note that it's there, with the same link. Before it goes, InvoiceGrid checks the email address against Xero, because an unopened invoice sometimes means a wrong address.

Hill St MedicalINV-0071 · A$640.00 · Due Fri 19 FebOpened MondayNothing is sent. It stays on track.Why?

The invoice was opened on Monday and isn't due for ten days. Hill St Medical has paid every Brightside Medical Cleaning invoice on time for a year. A reminder now would be noise, so InvoiceGrid leaves them alone and checks again tomorrow.

When a customer answers

A customer's answer changes what happens next.

Each reminder links to the customer's own invoice page. They can pay, pick a date, or say they've already paid, with no login. Their answer lands beside the invoice on your screen, pauses the reminders, and is noted in Xero. You never collect it, repeat it, or remember to update anything.

Left, on the customer's phone: Mai, the owner of Bay St Medical Centre, opens Brightside Medical Cleaning's invoice INV-0042 for A$1,240.00, taps ‘I've already paid’, picks Monday 8 February and sends it. Right, on Brightside Medical Cleaning's screen: the same invoice changes from ‘Reminder written’ to ‘Says paid Mon 8 Feb’, the next reminder is paused, and a note with the same details is saved against INV-0042 in Xero. The payment is still to be matched; the status says ‘says paid’, not ‘paid’.

Mai, Bay St Medical Centre and Brightside Medical Cleaning are illustrations. “Says paid” stays separate from “paid” until the money is matched in Xero.

Your limits

You set the limits. InvoiceGrid works inside them.

Start by approving every reminder. When you're ready, set rules for the ones that may go by themselves. Either way, you can always see what went out, what's waiting, and why.

What InvoiceGrid will never do

Each morning the reminders are written and waiting. Read them, change a word if you want to, and approve them together. Nothing goes out that you haven't seen.

Bay St Medical CentreINV-0042 · reminder writtenWaiting for youYou approve 38 at 8:10 am. They go out from 8:11.
  • Only invoices and reminders, only to your own customers. Never marketing.
  • Reminders go out between 7:30 am and 8 pm, never on a Sunday or a public holiday.
  • No late fees and no threatening words, however overdue the invoice.
  • If a customer complains, InvoiceGrid goes back to asking you first.

Before launch

Free to use. Join us before launch.

Looking after your invoices is free: the daily checks, the reminders, your customers' invoice pages and their answers in Xero. Extra help that does more of the work will be priced separately, and shown before you choose it.

Get early access See pricing

Who it suits

Australian suppliers and service businesses on Xero, sending many invoices to business customers on payment terms.

What happens next

Tell us about your business. We'll email you to arrange setup before launch, then ask what you think. No card needed.

Accountants and bookkeepers: bring your clients